Why are performance indicators important?

They are going to help shape the future of Ontario’s child welfare services.

Performance indicators will inform the practices, protocols and procedures of Children’s Aid Societies as well as help influence management decision-making related to program development, budgeting and planning. They will help to build public confidence in the continuously evolving child welfare field.

Ultimately, provincial performance indicators will tell the story of children and youth by identifying what has been accomplished and highlighting areas where improvement will lead to a stronger child welfare system.

The performance indicators project is a long-term initiative that is in its second phase. The focus has been on developing province-wide performance indicators based on standardized definitions that measure important aspects of child welfare service. Tools and resources have been developed and provided to agencies to build capacity to collect data around these standardized definitions. As the project moves forward, the number of performance indicators collected and reported publicly will continue to evolve.

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