Coronavirus (COVID-19) Resources

IMPORTANT NOTICE

Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Societies or Indigenous Child and Family Well-Being Agency.

Local contact information for these agencies is available here.

Contact Telehealth Ontario at 1-866-797-0000, your local public health unit or your primary care provider if you’re experiencing symptoms of the 2019 novel coronavirus.

Please do not visit an assessment centre unless you have been referred by a health care professional.

Do not call 911 unless it is an emergency.

OACAS Statement: Working to Combat Stigma during the COVID-19 Pandemic

Recently, the Ontario Human Rights Commission issued its second statement on March 13, 2020 to the province regarding discrimination and bias related to the ongoing outbreak of the coronavirus, also being referred to as COVID-19. The statements highlight the need for increased sensitivity, and the need to ensure that human rights are centered in decision making during the coronavirus outbreak.

Read more

Government Information

  • Click here for latest updates about COVID-19 from the Government of Ontario (continually updated).
  • Click here for information about the Canada Emergency Student Benefit and Canada Student Service Grant
  • Click here for inspiring stories from youth in and from care perspectives on COVID-19 in America

Rights, Policies and Laws in Ontario related to COVID-19

Organization Description How to Acccess
Steps to Justice Guide to law in Ontario related to COVID-19. Website click here
Steps to Justice Housing laws related to COVID-19. Website click here
Steps to Justice Employment laws related to COVID-19. Website click here
Government of Ontario List of essential workplaces in Ontario. Website click here
Government of Ontario Laws that affect tenants and landlords in Ontario. Website click here
Government of Ontario Guide to benefits including employment insurance, housing and education. Website click here
Government of Ontario Continual news updates about covid-19. Website click here
Legal Aid Ontario Legal aid online guide. Website click here
Holland Bloorview Legal rights information sheet. Website click here
Government of Canada Find financial help during COVID-19 tool. Website click here
Government of Canada Income and other supports overview. Website click here
Legislative Assembly of Ontario Bill 189 An act to amend various Acts to address the coronavirus. Website click here
Black Legal Action Centre Help with education, human rights, income assistance, housing law, police complaints etc. Website click here
Black Legal Action Centre COVID-19 and emergency measures in Ontario. Website click here
Justice for Children and Youth COVID-19 Emergency measures laws and public spaces in Ontario . Website click here
Justice for Children and Youth Update and links to legal information. Website click here
Planning Network Policies related to COVID-19 and income support, housing, mental health services, legal and finance. Website click here

COVID-19 and Child Welfare

Mental Health/Crisis Line Telephone Services

    • As well as those below, more mental health resources related to coronavirus can be found here.
Organization Description How to Acccess
Kids Help Phone (24 Hours) 24/7 confidential professional online and telephone counselling and volunteer-led, text-based support in English and French to youth across Canada. Kids Help Phone has expanded its mandate to include former youth in care of any age. 1-800-668-6868

Website click here

Big White Wall An online peer-to-peer support community for your mental health for those aged 16 and over. Website click here
Bounce Back Skill-building program managed designed to help adults and youth 15+ manage low mood, mild to moderate depression and anxiety, stress or worry. 1-866-345-0224

Website click here

First Nations and Inuit Hope for Wellness Help Line (24Hours) Immediate, culturally competent telephone counselling, 24 hours a day, seven days a week and is available in English, French and upon request in Cree, Ojibway, and Inuktitut. 1-855-242-3310
Telehealth Ontario Free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. 1-866-797-0000
TeenLine Confidential hotline for teenagers for mental health. 1-310-855-HOPE

1-800-852-8336

Or text TEEN to 839863

Assaulted Women's Helpline 24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals. 1-866-863-0511 (Toll Free)

1-866-863-7868 (TTY)

416-863-0511 (Toronto)

Good2Talk Free, professional and confidential counselling support for post-secondary students in Ontario. 1-866-925-5454
Naseeha Youth Helpline Peer support for Muslim youth. 1-866-627-3342
Trans Life Line Peer support service run by trans people, for trans and questioning callers. 1-877-330-6366
LGBT Youthline Confidential and non-judgemental peer support through our telephone, text and chat services for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM. 1-800-268-9688

Text: 647-694-4275

Chat: www.youthline.ca

Teen and Youth-Focused Resources

Video-Based Recreation Activities and Exercise

Organization Description How to Acccess
YMCA of Greater Toronto Exercise classes including but not limited to fitness, dancing and yoga. Wesbite click here

Or search on Facebook for YMCA of Greater Toronto and click on videos link

Do Yoga With Me Free yoga classes for all different levels. Videos click here

Community Response Networks and Resource Directories

Organization Description How to Acccess
COVID-19 Community Response Networks City-wide groups across Canada organized virtually over Facebook for community support. Full directory click here
National Zakat Foundation COVID-related baskets of food, cleaning supplies, and hygiene products in Canada. Website click here
Youth resource list COVID-19 resource and supports list for Canada. Resource list click here
Brampton Youth Task Force Social support online forum for access to food or shelter. Complete intake form: click here or call 311
Canadian Muslim Response Network Offering COVID-19 relief delivering free food, prescriptions, and essentials to all Canadians, regardless of Faith. Website click here
Children’s Aid Foundation of Canada Province-specific resources for diversity of supports. Resource list click here
CHEERS Mentoring Program Mentorship program for youth 21 – 35 years of age of African descent from the child welfare system. Website click here
Justice for Children and Youth Updates and links to legal information related to COVID-19. Website click here
Multiple organizations Online professional development links. Website click here
Provincial Council for Maternal and Child Health List of resources and information for children, youth and families. Website click here
Sick Kids Hospital Information hub and resources for coping. Website click here

Health and Primary Care Providers

Organization Description How to Acccess
Telus Virtual appointments with physicians. Doctors cannot provide sick notes. Download app Babylon on your phone
Dial A Doc Phone consultations and connection to a family doctor who is accepting patients. Complete intake form click here
Drug Smart Pharmacy Virtual ‘walk-in’ clinic covered by OHIP. Website click here
Therapist Aid Mental wellness worksheets for global crisis. Worksheets click here
Cover Health Virtual healthcare covered by OHIP. Website click here
City of Toronto Information from health professionals on a variety of topics including sexual health, smoking and substance use. Website click here
City of Toronto Chat live with a health professional including sexual health, prenatal and postpartum information and mental health. Website click here
Canadian Paediatric Society Information about substance use and COVID-19. Website click here
Children’s Hospital of Eastern Ontario Protect don’t infect health video. Video click here
In the Rooms Global online community for people recovering from addictions, including over 130 weekly live online meetings, covering a variety of topics, groups, and treatment methods. Video click here

Self-Directed Mental Health Resources and Programs

Organization Description How to Acccess
Bounce Back and Canadian Mental Health Association (CMHA) Skill-building program for adults and youth 15+ manage low mood, depression, anxiety and stress. Website click here
Therapist Aid Resources related to stress, anxiety, and self-care including videos and worksheets. Website click here
Centre for Clinical Interventions Self help resources for range of mental health problems. Website click here
National Eating Disorder Information Centre Information for those living with eating disorders during COVID-19. Website click here
The Centre for Addiction and Mental Health SFrequently asked questions about mental health and COVID-19. Website click here
Government of Ontario COVID-19 self-assessment. Website click here
Shoppers Drug Mart Online stress management program. Website click here

Alcohol and Addictions Misuse Support

Organization Description How to Acccess
Canadian Addiction Counsellors Certification Federation (CACCF) Free addiction counseling for anyone within Canada. Download app Babylon on your phone
Connex Ontario Mental health, addictions and problem gambling help line. 1-866-531-2600

Parental Support for Babies, Infants and Children

Organization Description How to Acccess
Métis Healthy Babies Healthy Children Program Support to Métis folx, expectant parents and families with children 0-6, including peer counseling, referrals, diapers, groceries etc. 1-647-615-6724

Email: alexandrian@metisnation.org

James Funnyhat Virtual stories and songs with James Funnyhat for children ages 10 and under. Website click here
Traditional Indigenous Kinship Practices at Home Guide Being Child-Centred During the Pandemic from Indigenous Motherhood. Website click here

Creative, Educational and Artistic Activities

Organization Description How to Acccess
Art Gallery of Ontario (AGO) Free virtual tour of their gallery. Website click here
Arts and Culture Google Free virtual tours of 50+ museums and galleries across the world. Website click here
Ontario National Film Board of Canada Indigenous-made online film collection. Website  click here
CBC Arts 5 stress-relieving activities recommended by art therapists that you can try at home right now. Website click here
Harvard University Free online courses from a variety of topics. Website click here
Jessie 14 tips for staying active during COVID-19. Website click here
SPARK Volunteer opportunities to connect with seniors experiencing social isolation. Website click here
CBC 12 of the best Black Cancon films to stream for free. Website click here
Simple Most 0 Free Digital Escape Rooms. Website click here
Insider 40 fun, free things to do online. Website click here

Finances

The Government of Canada has released a tool to help Canadians navigate the various financial supports available. It can be found here: https://covid-benefits.alpha.canada.ca/en/start 

Service Canada now has a dedicated number for Employment Insurance claims exclusively related to COVID-19. The number is: 1-833-381-2725

Families and Caregivers

Parenting resources | Resources for caregiving during the pandemic | Resources for preventing the spread of COVID-19 and infection | Health information and resources about COVID-19 | Educational and learn-from-home resources | Resources and supports for caregivers | Resources for supporting young people and helping them cope and understand the pandemic | Activities and things to do at home

Parenting resources

Resource or organization Description How to access
Positive Parenting Tips Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Helping Children Regulate their Emotions Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Family Meetings Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Descriptive Praise and Encouraging Good Behaviour Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Emotional Messages: How the Language We Use Can Affect a Child's Behaviour Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Spending Time with Children Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Family Ground Rules Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Transition Times to Avoid Meltdowns Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Requests for Teenagers  Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file
Helping a Child with Anxiety Audio file from Durham Children's Aid Society. Click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer. Audio file

Resources for caregiving during the pandemic

Resource or organization Description How to access
Caregivers and COVID-19: Helping Kin, Customary Care and Foster Caregivers Keep Children and Themselves Safe During the Pandemic Recording of an OACAS hosted webinar providing practical guidance on caring for children in family-based, out-of-home care (kin, customary care, foster) during the pandemic Link
#COVIDisability Disability-related resources for families during the pandemic, from the Canadian Association for Community Living Link
Caring for an Infant, Toddler or Young Child with COVID-19 Resource from OACAS providing guidance for those caring for young children diagnosed with COVID-19 Link
How to Care for a Child with COVID-19 at Home: Advice for Caregivers Resource from the Public Health Agency of Canada Link
Caring for Someone with Probable or Confirmed COVID-19 Resource from OACAS providing guidance for those caring for someone with COVID-19 Link
Recommendations for Transporting Someone with COVID-19 Resource from OACAS originally intended for child welfare staff Link
Maintaining Connections for Children and Youth in the Context of COVID-19 Guidance note from the Child Welfare League of Canada Link
Virtual Care Resource Guide Resource from Empowered Kids Ontario that addresses the foundational elements caregivers and services providers should be thinking about when it comes to virtual care Link

Resources for preventing the spread of COVID-19 and infection

Resource or organization Description How to access
Cleaning your Car Following Transportation of a Person with COVID-19 Resource from OACAS originally intended for child welfare staff Link
Tips for Engaging Families When Wearing PPE Resource from OACAS originally intended for child welfare staff Link
Tips for Working At A Distance Resource from OACAS originally intended for child welfare staff Link
PPE Lanyard Reference Public Health Ontario infographic about putting on and removing PPE Link
Facial Protection Instructional Videos Playlist of four videos from Public Health Ontario with guidance on putting on and removing masks and facial protection Link
Non-medical Masks and Face Coverings Information from the Government of Canada Link
How to Hand Wash Video from Public Health Ontario Link
How to Hand Rub Video from Public Health Ontario Link
Protect Don't Infect Video from the Children's Hospital of Eastern Ontario providing four easy things that individuals can do to prevent the spread of flu, colds, and other infections Link
Foundations of COVID-19 Prevention and Control for Congregate Living Settings Webinar recording and slides from Public Health Ontario about preventing and controlling COVID-19 in congregate living situations Link

Health information and resources about COVID-19

Resource or organization Description How to access
AboutKidsHealth Health education website for children, youth and their caregivers. From SickKids Link
COVID-19 Webinar I OACAS hosted webinar with Dr. Ian Preyra, Chief of Staff at Joseph Brant Hospital Link
COVID-19 Webinar II OACAS hosted webinar with Dr. Rosana Salvaterra, Medical Officer of Health for Peterborough Public Health Link

Educational and learn-from-home resources

Resource or organization Description How to access
Learn at Home Supplementary resources for elementary and secondary students, curated by the Ontario government Link
TVO Kids Award-winning, advertising-free videos, games, and content that supports the Ontario curriculum Link
Canadian Geographic Education's Online Classroom Activities and resources to make learning from home, or teaching at a distance, easy and fun Link
Scholastic Learn at Home Resources for grades 6 to 9 Link
MediaSmarts Resources for families and educators from MediaSmarts, a Canadian not-for-profit organization that develops digital and media literacy programs Link
The Best Ideas for Kids® List of educational videos for kids Link
Khan Academy Non-profit providing remote learning resources Link
HowStuffWorks Educational website with podcasts, videos, and other resources providing easy-to-understand answers and explanations of how the world actually works Link
Prodigy Curriculum-aligned math games by grade level Link
National Inventors Hall of Fame® Downloadable, printable STEM (Science, Technology, Engineering and Math) activities Link
IXL Math Interactive grade-aligned math activities Link
IXL English Language Arts Interactive grade-aligned language activities Link
Smithsonian National Zoo & Conservation Biology Institute Educational activities you can do at home with the animal cams Link

Resources and supports for caregivers

Resource or organization Description How to access
Parent2Parent Support Network Flyer for a support network that allows adoptive parents and kinship or customary caregivers to connect with and support one another Link
Foster Parents Society of Ontario Website for the Foster Parents Society of Ontario (FPSO), the dedicated voice of foster families in Ontario Link
League of Ontario Foster Families Website for the League of Ontario Foster Families (LOFF), the provincial voice for the protection, support, education and advocacy for all foster family care providers Link
Caregiver Tips & Resources Collection of resources from the Ontario Caregiver Organization Link
Young Parents No Fixed Address Google Document with a list of community resources including food banks, mental health resources, and agencies Link
Direct Support Series and Leadership Series  Free online professional and personal training for supporters of people with autism and developmental disabilities. From A Centre for Conscious Care Link

Resources for supporting young people and helping them cope and understand the pandemic

Resource or organization Description How to access
We Are Hanging Out At Home Children's book about experiences during the pandemic Link
How to Talk to Your Kids About Coronavirus Resource from PBS Kids Link
Responding to the COVID-19 Pandemic Webpage from the Ontario Centre of Excellence for Child & Youth Mental Health with resources on talking to children about the pandemic Link
COVID-19: Supporting a Discussion With Children and Youth Fact sheet from the Ontario Ministry of Health Link
Helping Children Cope with Stress During the 2019-nCoV outbreak Resource from the World Health Organization Link
How to Talk to Your Anxious Child About COVID-19 Resource and information from Children's Mental Health Ontario (CMHO) Link
Helping Children Cope with Emergencies Resource and information from the Centers for Disease Control and Prevention (CDC) Link
#COVIBOOK: Supporting and Reassuring Children Around the World Short book for children under 7, available in multiple languages Link
How to Talk to Kids and Teens About the Coronavirus Article from Psychology Today Link
How Can We Talk To Kids About COVID-19? Be “Realistically Reassuring” Blog post about Canadian Paediatric Society Link
A Kids Book About COVID-19 Free ebook from the publisher A Kids Book About™ Link
How to Not Go to School: Parsley Mimblewood Saves the World! Free ebook Link

Activities and things to do at home

Resource or organization Description How to access
Online Museum Tours Article from CTV News about different online museum tours Link
Code.org® Learn to code through games and activities Link
Netflix Party Netflix Party is a new way to watch Netflix with your friends online Link
Free Indigenous Films Article from CBC with recommendations from the National Film Board's new Indigenous catalogue Link
Free Black Cancon Films Article from CBC recommending 12 Black/African Canadian films that can be streamed for free Link

First Nations, Inuit, and Métis Focused Resources and Information

Native Child and Family Services of Toronto (NCFST) is offering virtual services during the pandemic. While NCFST primarily serves the Toronto urban Indigenous community, any agency or organization supporting First Nations, Métis, and Inuit young people and families is welcome to share the virtual services.

Some of the virtual services currently available are highlighted below – please visit the NCFST website or Twitter account to learn more about all services and programming on offer.

  • Holistic Healing Services is providing support to community members through video or telephone counselling. Please call Intake services at 416-969-8510 ext. 3290
  • Starting April 21, the NCFST Culture Team will be holding Community Connection Circles (aka “Virtual Cultural Nights and Circles”) over Zoom. To participate, email rsvp@nativechild.org
  • Virtual programming is being offered on Instagram for Aboriginal EarlyON and Aboriginal Head Start programs:
  • Native Youth Resource Center is available by appointment only. If youth need assistance, please call the Drop-in Response Number: 416-969-8510 ext. 4119. For further updates, please follow our youth program accounts on Instagram:
  • The Ode’l Min Walk-in Clinic is now operating virtually every Monday. For more information or to request an appoint, email asargent@nativechild.org

Additional Resources