Coronavirus (COVID-19) Resources


Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Societies or Indigenous Child and Family Well-Being Agency.

Local contact information for these agencies is available here.

Contact Telehealth Ontario at 1-866-797-0000, your local public health unit or your primary care provider if you’re experiencing symptoms of the 2019 novel coronavirus.

Please do not visit an assessment centre unless you have been referred by a health care professional.

Do not call 911 unless it is an emergency.

OACAS Statement: Working to Combat Stigma during the COVID-19 Pandemic

Recently, the Ontario Human Rights Commission issued its second statement on March 13, 2020 to the province regarding discrimination and bias related to the ongoing outbreak of the coronavirus, also being referred to as COVID-19. The statements highlight the need for increased sensitivity, and the need to ensure that human rights are centered in decision making during the coronavirus outbreak.

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Government Information
COVID-19 and Child Welfare
  • OACAS has prepared a collection of resources related to the COVID-19 pandemic and child welfare. It is available here.
Mental Health/Crisis Line Telephone Services
    • As well as those below, more mental health resources related to coronavirus can be found here.
Organization Telephone Number Description of Service
Kids Help Phone (24 Hours) 1-800-668-6868 Canada's only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based. Kids Help Phone has expanded its mandate to include former youth in care of any age. 
First Nations and Inuit Hope for Wellness Help Line (24Hours) 1-855-242-3310 Immediate, culturally competent telephone counselling, 24 hours a day, seven days a week and is available in English, French and upon request in Cree, Ojibway, and Inuktitut
Telehealth Ontario 1-866-797-0000 Free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse.
TeenLine 1-310-855-HOPE


Or text TEEN to 839863

Confidential hotline for teenagers for mental health
Assaulted Women's Helpline 1-866-863-0511 (Toll Free)

1-866-863-7868 (TTY)

416-863-0511 (Toronto)

24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals.
Good2Talk 1-866-925-5454 Free, professional and confidential counselling support for post-secondary students in Ontario
Naseeha Youth Helpline 1-866-627-3342 Peer support for Muslim youth.
Trans Life Line 1-877-330-6366 Peer support service run by trans people, for trans and questioning callers.
LGBT Youthline 1-800-268-9688

Text 647-694-4275


Confidential and non-judgemental peer support through our telephone, text and chat services for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.
Youth Resources
Organization Description How to Acccess

Video-Based Recreation Activities and Exercise

YMCA of Greater Toronto Exercise classes including but not limited to fitness, dancing and yoga. Direct link here

Or search on Facebook for YMCA of Greater Toronto and click on Videos link

Do Yoga With Me Free yoga classes for all different levels. For videos: click here.

Health and Primary Care Providers

Telus Virtual appointments with physicians. Doctors cannot provide sick notes. Download app Babylon on your phone
Dial A Doc Phone consultations and connection to a family doctor who is accepting patients. Complete intake form is here.

Alcohol and Addictions Misuse Support

Canadian Addiction Counsellors Certification Federation (CACCF) Free addiction counseling for anyone within Canada. Download app Babylon on your phone

Parental Support for Babies, Infants and Children

Métis Healthy Babies Healthy Children Program Support to Métis folx, expectant parents and families with children 0-6, including peer counseling, referrals, diapers, groceries etc. Contact email or cell 1-647-615-6724.
James Funnyhat Virtual stories and songs with James Funnyhat for children ages 10 and under. For full schedule and Zoom information: click here.

Peer Support (Youth to Youth) and Social Support

Brampton Youth Task Force Social support online forum for access to food or shelter. Complete intake form: click here or call 311.

Creativity and Artistic Expression

Art Gallery of Ontario (AGO) Free virtual tour of their gallery To start: click here.
Arts and Culture Google Free virtual tours of 50+ museums and galleries across the world. To view tour options: click here.