Coronavirus (COVID-19) Resources


Children’s Aid Societies and Indigenous Child and Family Well-Being Agencies in Ontario ARE continuing their child protection services. We are NOT closed. Although agencies across the province have modified their business practices to respond to health and safety concerns, their core protection services continue. If any member of the public or professional have a concern about the safety and/or well-being of a child or youth under 18, they should immediately contact their local Children’s Aid Societies or Indigenous Child and Family Well-Being Agency.

Local contact information for these agencies is available here.

Contact Telehealth Ontario at 1-866-797-0000, your local public health unit or your primary care provider if you’re experiencing symptoms of the 2019 novel coronavirus.

Please do not visit an assessment centre unless you have been referred by a health care professional.

Do not call 911 unless it is an emergency.

OACAS Statement: Working to Combat Stigma during the COVID-19 Pandemic

Recently, the Ontario Human Rights Commission issued its second statement on March 13, 2020 to the province regarding discrimination and bias related to the ongoing outbreak of the coronavirus, also being referred to as COVID-19. The statements highlight the need for increased sensitivity, and the need to ensure that human rights are centered in decision making during the coronavirus outbreak.

Read more

Government Information
COVID-19 and Child Welfare
Mental Health/Crisis Line Telephone Services
    • As well as those below, more mental health resources related to coronavirus can be found here.
Organization Telephone Number Description of Service
Kids Help Phone (24 Hours) 1-800-668-6868 Canada's only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based. Kids Help Phone has expanded its mandate to include former youth in care of any age. 
First Nations and Inuit Hope for Wellness Help Line (24Hours) 1-855-242-3310 Immediate, culturally competent telephone counselling, 24 hours a day, seven days a week and is available in English, French and upon request in Cree, Ojibway, and Inuktitut
Telehealth Ontario 1-866-797-0000 Free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse.
TeenLine 1-310-855-HOPE


Or text TEEN to 839863

Confidential hotline for teenagers for mental health
Assaulted Women's Helpline 1-866-863-0511 (Toll Free)

1-866-863-7868 (TTY)

416-863-0511 (Toronto)

24-hour telephone and TTY crisis line to all woman who have experienced abuse including: counselling, emotional support, information and referrals.
Good2Talk 1-866-925-5454 Free, professional and confidential counselling support for post-secondary students in Ontario
Naseeha Youth Helpline 1-866-627-3342 Peer support for Muslim youth.
Trans Life Line 1-877-330-6366 Peer support service run by trans people, for trans and questioning callers.
LGBT Youthline 1-800-268-9688

Text 647-694-4275


Confidential and non-judgemental peer support through our telephone, text and chat services for lesbian, gay bisexual, transgender, transsexual, two-spirited, queer and questioning young people. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.
Teen and Youth-Focused Resources
Organization Description How to Acccess

Video-Based Recreation Activities and Exercise

YMCA of Greater Toronto Exercise classes including but not limited to fitness, dancing and yoga. Direct link here

Or search on Facebook for YMCA of Greater Toronto and click on Videos link

Do Yoga With Me Free yoga classes for all different levels. For videos: click here.

Community Response Networks and Resource Directories

COVID-19 Community Response Networks City-wide groups across Canada organized virtually over Facebook for community support. For full directory: click here..
National Zakat Foundation COVID-related baskets of food, cleaning supplies, and hygiene products in Canada. Website is here.
Youth resource list COVID-19 resource and supports list for Canada Resource list is here.
Brampton Youth Task Force Social support online forum for access to food or shelter. Complete intake form: click here or call 311.
Canadian Muslim Response Network Offering COVID-19 relief delivering free food, prescriptions, and essentials to all Canadians, regardless of Faith. Website is here.
Children’s Aid Foundation of Canada Province-specific resources for diversity of supports. Resource list is here.

Health and Primary Care Providers

Telus Virtual appointments with physicians. Doctors cannot provide sick notes. Download app Babylon on your phone
Dial A Doc Phone consultations and connection to a family doctor who is accepting patients. Complete intake form is here.
Drug Smart Pharmacy Virtual ‘walk-in’ clinic covered by OHIP Website is here.
Therapist Aid Mental wellness worksheets for global crisis. Worksheets are here.
Cover Health Virtual healthcare covered by OHIP Website is here.

Self-Directed Mental Health Resources and Programs

Bounce Back and Canadian Mental Health Association (CMHA) Skill-building program for adults and youth 15+ manage low mood, depression, anxiety and stress. Website is here.
Therapist Aid Resources related to stress, anxiety, and self-care including videos and worksheets. Website is here.
Centre for Clinical Interventions Self help resources for range of mental health problems. Website is here.

Alcohol and Addictions Misuse Support

Canadian Addiction Counsellors Certification Federation (CACCF) Free addiction counseling for anyone within Canada. Download app Babylon on your phone
Connex Ontario Mental health, addictions and problem gambling help line. Call 1-866-531-2600

Parental Support for Babies, Infants and Children

Métis Healthy Babies Healthy Children Program Support to Métis folx, expectant parents and families with children 0-6, including peer counseling, referrals, diapers, groceries etc. Contact email or cell 1-647-615-6724.
James Funnyhat Virtual stories and songs with James Funnyhat for children ages 10 and under. For full schedule and Zoom information: click here.
Traditional Indigenous Kinship Practices at Home Guide Being Child-Centred During the Pandemic from Indigenous Motherhood. Click here.

Creativity and Artistic Expression

Art Gallery of Ontario (AGO) Free virtual tour of their gallery To start: click here.
Arts and Culture Google Free virtual tours of 50+ museums and galleries across the world. To view tour options: click here.
Ontario National Film Board of Canada Indigenous-made online film collection. For videos click here.
CBC Arts 5 stress-relieving activities recommended by art therapists that you can try at home right now. Website is here.
Families and Alternate Caregivers

The following are audio files: click on each link to play the file in your browser, or right-click and choose 'Save As' to save a copy to your computer.

  1. Positive Parenting Tips
  2. Helping Children Regulate Their Emotions
  3. Family Meetings
  4. Descriptive Praise and Encouraging Good Behaviour
  5. Emotional Messages: How the Language We Use Can Effect a Child's Behavior
  6. Spending Time with Children
  7. Family Ground Rules
  8. Transition Times to Avoid Meltdowns
  9. Helping a Child with Anxiety
  10. Requests for Teenagers

Other Resources:

First Nations, Inuit, and Métis Focused Resources and Information